An AI leasing assistant that qualifies renters while the office sleeps.
A US affordable-housing operator was losing prospects to slow follow-up. We built Sophie, a conversational assistant that greets every prospect instantly, walks them through qualification, gates on credit, books the tour and collects documents.
- Client
- US affordable-housing operator, anonymised
- Rung
- Build AI systems and products
- Stack
- Claude, CRM, Calendly, Twilio, n8n
- Status
- Conversation layer live
Results, as published
- 24/7Every enquiry answered the moment it arrivesReal, as published
- 8Guided steps from hello to booked tour with documentsReal, as published
- <60 sResponse time on the conversation layerReal, as published
- 600+Credit gate applied automaticallyReal, as published
Leasing runs on speed. A person can't be on shift at 11pm.
Enquiries came in at all hours. By the time someone replied, the renter had moved on. The bottleneck was never the property. It was the first response.
One guided conversation, eight steps, nothing dropped.
Greeting, tour scheduling, credit check, income, qualification gate, documents, booking confirmed, close and follow-up. Sophie asks one or two questions at a time and declines kindly under the credit threshold.
The team only sees ready renters.
Every prospect gets an answer the moment they write. Qualified renters arrive with a tour booked and documents collected.
Screens
Sections of the Sophie case study and demo, as published on esipick.tech.
Sophie qualifying a renter 
One guided conversation, eight steps 
Under the hood
What shipped
One guided conversation, eight steps, nothing dropped.
- Greeting
- Tour scheduling
- Credit check
- Income
- Qualification gate
- Documents
- Booking confirmed
- Close and follow-up
Be the renter at 11:42 PM.
Chat with Sophie and watch the lead card fill itself in. Replies are scripted in your browser for this demo.
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